Manager: Administration (Service)

Motus Daimler Trucks Airport currently has a vacancy for a Manager: Administration (Service). Reporting directly to the Manager: Service.

KNOWLEDGE AND SKILLS

• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
• Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
• Supervision of staff, management of performance, discipline and other staff management related functions. Have staff Performance Development Plans for each staff
• Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures.
• Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales.
• Strong Knowledge of Warranty and Maintenance claiming and KPIs, ensure claims are handled timeously and ensure OEM compliance
• Ability to ensure excellence in customer service.
• Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales

BEHAVIOURAL COMPETENCIES

• Customer focused management
• Strong motivational and negotiation skills
• Excellent people management skills
• Focus on driving performance

QUALIFICATIONS

• Matric
• A minimum of 3-years’ Service Admin Manager’s experience is essential
• Daimler Management Certification will be an added advantage
• Daimler Truck & Bus Product Knowledge a MUST (Mercedes-Benz Trucks, FUSO & Mercedes Benz Vans)
• Valid Driver’s License C1, EC will be an added advantage
• Fully computer literate
• Autoline experience will be beneficial.

If you have not been contacted within two (2) weeks after the closing date of this advertisement, please accept that your application was unsuccessful