Claims Payment Coordinator

Introduction

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To effectively contribute to the Specialised Admin Team by ensuring that all claim payments are scheduled accurately and according to the process.

Requirements

• National Senior Certificate with Mathematics or Mathematical Literacy is essential
• A relevant tertiary qualification in Business Administration, Finance, Insurance or a related field is advantageous
• Minimum of 1–2 years’ experience within a medical scheme administration environment is essential
• Sound understanding of basic financial principles and processes
• Proficiency in Microsoft 365 applications is essential

Duties & Responsibilities

• Schedule and coordinate claim payments for multiple clients.
• Generate, review and implement various operational reports.
• Generate, review and send claim statements and remittances for multiple clients.
• Ensure all tasks and deliverables are completed within established deadlines.
• Liaise with the Finance Team to facilitate the submission of reports required for claim payment processing.
• Perform routine quality assurance and validation checks to ensure data accuracy and process integrity.
• Capture and maintain system references on the administration platform.
• Coordinate with external mailing service providers regarding the distribution of remittance documentation.
• Process returned cheques on the administration system in accordance with established procedures.
• Provide administrative and operational support across various functions within the team as required.

Competencies

• Examining information
• Following procedures
• Interpreting data
• Making decisions
• Managing tasks
• Meeting timescales
• Attention to detail
• Communication skills (written and verbal)