Sales Administrator

Recruiter

Sheldon Recruitment and Selection

Job Ref

EL003303/Janin

Date posted

Thursday, June 18, 2026

Location

Johannesburg, South Africa

SUMMARY

Our client is seeking a Sales Administrator for a permanent role based in Johannesburg, Gauteng.

POSITION INFO

Applicants are required to strictly meet the following criteria: Grade 12 or equivalent essential (Maths preferred). 2+ years' warehouse-related experience as well as 2+ years' experience in a sales support or sales administrative role, ideally within the chemical industry Chemical-related experience is advantageous Proficient in MS Office and Syspro Excellent English communication skills Confident and able to handle conflict situations Willing to work flexible hours and able to deal well with customers The s uccessful applicant would be responsible for, but not limited to: Internal Sales / Customer Service Functions: Direct liaison (via email, telephonically, etc.) between the sales force, customers, and company supply chain to fill all internal and external customer orders timeously and accurately Receiving, processing and distribution of all customer orders Handling of customer queries should they arise Manage incoming calls from suppliers and customers Identify back orders or no stock items and communicate with the client and sales force as to status Close off back orders and ensure stock is received / dispatched according to customers' requirements, within the specified time frame Field and follow up on order and delivery queries Process and submit proforma and/or urgent quotations within the specified time frame Process FOL (Free on Loan) orders and ensure the relevant agreements are completed Regular communication to update sales forces on logistics and issues regarding customer requirements Provide regular feedback to clients and sales force regarding order fulfilment status Assure all complaints are recorded properly and are closed out upon resolution with the customer Maintaining a delivery note register for all manual orders Administration Functions: Manage all administration regarding orders received / dispatched Ensure proper administration systems are maintained / utilised to ensure efficient and effective services to internal and external stakeholders Ensure correct documents are utilised for the issuing and returning of FOL (Free on Loan) equipment Assist with stocktake where required Manage administration of Service Technician's calendar Sal ary: Market related To apply email detailed CV, and all supporting documentation through to If you have not received a response within 7 working days, please consider your application unsuccessful