Junior Cloud Operations Engineer

Sanlam

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

Responsible for performing onsite hardware, software and peripheral updates and repairs in an organisation. Responsible for troubleshooting and repairs of computer systems and peripheral equipment located throughout the organisation. May include LAN installations, upgrades and repairs. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Prepares progress reports for all work performed. May have supervisory responsibilities.

What will make you successful in this role?

  • Operate AWS Systems Manager (Patch Manager, State Manager, Automation)
  • Execute patch cycles in line with defined SLAs
  • Run vulnerability scans using Amazon Inspector and Qualys
  • Triage findings and support remediation
  • Produce compliance dashboards and audit evidence
  • Contribute to Infrastructure-as-Code (CloudFormation/Terraform)
  • Support automation and continuous improvement
  • Participate in transition from BCX and document runbooks

Qualification

  • Matric
  • Degree or Diploma in IT or related field

Experience

  • 1–2 years’ experience in cloud or security
  • AWS Cloud Practitioner (preferred)

Technical Competencies

  • Basic AWS services knowledge (EC2, SSM, CloudWatch)
  • Understanding of vulnerability tools (Qualys, Inspector)
  • Exposure to Terraform or CloudFormation
  • Knowledge of patch management lifecycle

Knowledge And Skills

Computer Operations Knowledge

Incident and Problem Tracking

Computer Installation

Information Reporting

Compliance

Personal Attributes

Interpersonal savvy - Contributing through others

Decision quality - Contributing through others

Action orientated - Contributing through others

Optimises work processes - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.ÂÂ

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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