Assistant Manager
EXL Service
Job Description: The MIS is responsible for collecting, analyzing, maintaining, and reporting performance and payroll-related data to operations and other stakeholders.
- Responsibilities: Managing the entire location – Cape Town
- Publishing Management dashboards on weekly/fortnightly basis
- Data Analysis & validation
- Handling invoice & payment tracking for all vendors
- Coordinating with all vendors for no dues certificate
- Preparing cost related MIS for leadership
- Providing accrual/re-accrual to Finance Dept. of given location & on a monthly basis
- Maintaining monthly MIS of Budget vs Actual Expense
- Maintaining of tracker PO/Rate Contract/AMC’s of all applicable sites
- Raising the purchase requisition (MRS) to Procurement for vendor finalization with all approvals
- Tariff revision mechanism and controls
- Manage internal/external audits
- Helping in Dashboard preparation on a monthly basis
- Preparing cost related MIS for all transport expenses
- Sound Knowledge of MS-Excel, MS-Word, MS-Outlook & MS-PowerPoint
- Excellent communication skills
- Assist Operations team with performance management
- Provides analysis for process improvement
- Prepare reports for Business Reviews to internal stakeholders and clients on a Program-level
- Monthly Ops interaction for metric calibration
- Template and tracker creation
- Scorecards and dashboards maintenance
- Data collation for reports generation
- Processing of internal movement requests
- Tracking of P4P, Milestone and other process incentive programs
- Payroll data processing
- Any other duties as requested by the MIS Manager and Operations leaders