Artisan HVAC

Tsebo Group

Tsebo Facilities Solutions is looking for a Artsan HVAC to provide technical HVAC support through reactive and planned preventative maintenance on plant and equipment, ensuring service delivery meets contractual requirements.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Operational Delivery

  • Perform maintenance on all air-conditioning and refrigeration systems.
  • Ensure optimal performance of HVAC and related building systems.
  • Conduct planned preventative and reactive maintenance.
  • Monitor and operate the Building Management System (BMS).
  • Compile and present technical reports and recommend solutions.
  • Ensure all work complies with SLA requirements and OHS regulations.
  • Perform technical inspections and log issues via TFS Helpdesk.
  • Maintain tools and workshop areas in good condition.
  • Coordinate and oversee subcontractors where required.
  • Respond to service calls and resolve technical issues promptly.
  • Support annual shutdown planning and technical execution.

Service Delivery Management

  • Maintain and repair technical systems linked to power distribution.
  • Ensure compliance with performance standards, SLAs, and regulations.
  • Maintain accurate records (maintenance, warranties, licences).
  • Manage stock levels and ensure maintenance stores are organized.
  • Conduct inspections of tools and equipment, ensuring compliance.
  • Collaborate with suppliers and contractors to meet operational needs.
  • Carry out minor electrical repairs and installations.
  • Participate in standby duties as required.

Customer Focus

  • Maintain a customer-centric approach in all service activities.
  • Engage with clients to handle queries and service requests.
  • Resolve issues promptly or escalate where necessary.
  • Manage conflict professionally and effectively.
  • Contribute to improved operational efficiency and service quality.

Reporting

  • Prepare and submit weekly/monthly reports within deadlines.
  • Maintain accurate and up-to-date maintenance records and logs.

Code of Conduct

  • Work flexibly to support operational requirements.
  • Take responsibility for personal performance and outcomes.
  • Promote Tsebo and client values and reputation.
  • Adhere to SHEQ policies and procedures.
  • Uphold ethical standards at all times.

Skills and Competencies

Technical Skills

  • Knowledge of HVAC systems, equipment, and materials
  • Understanding of Building Management Systems (BMS)
  • Familiarity with technical maintenance processes and procedures
  • Knowledge of health & safety legislation (OHS Act)
  • Proficiency with hand and power tools
  • Supplier and subcontractor management
  • Planning, organising, and time management skills
  • Basic electrical fault-finding and repair capabilities

Behavioral Competencies

  • Working with People
  • Adhering to Principles and Values
  • Persuading and Influencing
  • Learning and Researching
  • Following Instructions and Procedures
  • Adapting and Responding to Change
  • Coping with Pressures and Setbacks
  • Achieving Personal Work Goals

Qualifications

Minimum Qualifications

  • Matric
  • NQF Level 4 Technical Qualification with Trade Test (HVAC or related)

Experience

  • Minimum 5 years’ HVAC experience in a similar environment
  • Supervisory experience advantageous