ITS Asset Administrator

Job title/position: ITS Asset Administrator

Number of positions: 1 (one)

Function and Business Unit: Central Services - IT Services: National (JHB Onsite)

Description Of The Role And Purpose Of The Job

The Assets Administrator is responsible for the daily activities of assets movement, updating of inventory on Service-Now, performing regular asset stock takes and ordering of equipment following the firm’s technology standards framework. Assisting with maintaining the assets lifecycle from procurement to retirement/ disposal of equipment.

Key Responsibilities

• Manage, monitor, control and administer IT Asset management requirements for KPMG using Service Now,
• Maintain appropriate levels of consumables,
• Facilitate delivery/ collection of IT equipment and ensure Inventory controls are followed,
• Adhere to policy and procedures to ensure the security of IT Assets and identify any gaps in the process that could create a potential risk for asset security,
• Manage accurate and documented asset allocation to users in JHB, and other KPMG SA offices,
• Conduct and report on monthly (minimum) stock take of IT Assets, to always ensure correctness of fleet,
• Ensure tidiness of storeroom for ease of allocation and stock take requirements (weekly & monthly),

• Consistent loan fleet control and management ensuring correct process and procedures are followed and maintained,
• Perform and oversee basic technical tasks for equipment repairs,
• Management of data SIM cards and mobile devices,
• Review courier cost allocation for any inter-office equipment transfers,
• Planning and supporting of effective on and off boarding asset allocation for KPMG resources,
• Process billing to business units for special order request,
• Assist with updating and maintaining inventories for all equipment and supplies including location, asset tag number serial number make and model of equipment,
• Coordinate with the IT Service Desk for equipment installation and maintenance as needed,
• Perform quarterly stocktakes or as needed,
• Compile and generate weekly and month-end reports,
• Provide insightful analysis and commentary on the Assets portfolio,
• Assisting / standing-in for Procurement activities ADHOC.

Skills

Skills and attributes required for the role

• An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential,
• Excellent people skills with the ability to communicate effectively at all levels and manage people and their expectations,
• Exhibits utmost integrity and displays visible stewardship character traits in the handling and security of all KPMG assets,
• Has a strong preference for following and maintaining standards and procedures,
• Confident in reconciling numerical differences when checking the accuracy of stock take and asset reconciliation,
• Ability to work independently and as part of a team,
• Good organisational skills to ensure effective planning and prioritisation takes place regularly.

Attributes

• Extremely high level of confidentially and integrity,
• Excellent client focus and ability to deal with conflict,
• Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations,
• Ability to effectively multi-task with strong organisation skills; a self-starter with initiative, ability to foster innovation and excellent problem-solving skills,
• The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity,
• The ability to work well under pressure and to perform to deadlines,
• Team player who is self-aware,
• Sound decision making ability with the ability to consult where needed,
• Focus on continuous improvement within the ITS function while advancing an ethical environment,
• High level of attention to detail and a desire to drive quality,
• The ability to work unsupervised.

Minimum requirements to apply for the role (including qualifications and experience):

• Matric,
• ITIL Certification will be advantageous,
• An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential,
• Previous experience of at least 2 years in an asset management environment including vendor management, asset management and procurement is essential,
• Service-Now experience (preferred),