Medical Debtors Clerk

Medical Debtors Clerk

Recruiter

Fouche & Co Recruitment

Job Ref

DBN000663/JB

Date posted

Thursday, June 18, 2026

Location

Johannesburg, South Africa

Salary

13 000 Monthly

SUMMARY

Bedfordview - Are you a skilled collections professional with a knack for balancing firm debt recovery with empathy? Take the next step in your career by joining a dedicated medical billing team where your negotiation skills can truly make an impact.

Our client is a well-established service provider operating within the South African medical billing and practice management sector, dedicated to optimizing financial workflows and cash flow for healthcare practitioners.

POSITION INFO

As a Patient Liable Debtors Clerk, you will be responsible for managing and recovering outstanding patient-liable accounts on behalf of medical practitioners. The role focuses on ensuring timely collections, reducing debtor days, and maintaining excellent relationships with patients and medical practices through a professional and compassionate approach. Key Responsibilities Manage, maintain, and review allocated patient-liable debtor books and age analyses to identify overdue accounts. Follow up on outstanding accounts via telephone, email, SMS, and other approved communication channels. Negotiate, implement, and monitor structured payment arrangements and plans with patients. Maintain highly accurate, detailed documentation of all patient interactions and collection activities. Escalate unresolved accounts and assist with preparing accounts for legal collection when necessary. Contribute to achieving monthly collection targets and assist with month-end reporting and debtor reconciliations. Requirements Matric (Grade 12) certificate is essential. A minimum of 3 years of experience in medical debtors collections, patient-liable collections, or a credit control environment. Previous experience within the medical billing industry is highly advantageous. Proficiency in the Microsoft Office Suite, specifically Excel, Word, and Outlook. Familiarity with medical billing and practice management systems (e.g., Elixir Live, MedEDI, iHealth, Healthbridge, or Vericlaim). A strong understanding of healthcare billing principles, patient liability, and medical aid processes. Attributes Excellent verbal and written communication skills. Strong negotiation, conflict-resolution, and interpersonal skills. An empathetic, courteous, and professional approach to customer service. A high level of accuracy, attention to detail, and organizational skills. The ability to work independently, manage multiple priorities, and meet strict deadlines. Strict adherence to confidentiality regarding patient and practice information. Remuneration R13 000 - R16 000, based on experience and qualifications. Please note that only shortlisted candidates will be contacted