Debtors Team Lead

RSAWEB

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Join the Ramp Group – Where Innovation, Growth & Fun Collide!

At Ramp Group, we’re the powerhouse behind two of South Africa’s top-rated brands: RSAWEB & Octotel. More than just a shared services company, we’re known for our amazing culture, where people feel valued, empowered, and inspired every day.

What Drives Us?

Openness & Honesty – Transparency and trust ensure everyone has a voice.
Learning & Growing – Advance professionally while rubbing shoulders with industry leaders.
Innovation at Our Core – We thrive on cutting-edge tech, fresh ideas, and creative thinking.
Employee Wellness Matters – We invest in initiatives that support both personal and professional well-being.
We Make It Fun! – Hard work pays off, and we celebrate our wins together.

A Growing Business with Agile Roots

Despite being rated among the top industry, we've kept our entrepreneurial spirit which ensures we are agile and able to move fast!

Long-Term Careers, Not Just Jobs

Our strong values, dynamic culture, and continuous growth mean people love working here—and they stay!

Join Ramp Group and build a career in a company that truly values you!

Where will the successful candidate fit in?

The successful candidate will lead the debtors team focusing on consumer customer accounts.

Job Duties

Coordinate proactive collection efforts of the debtor's team to maximise collections and client retention.
Coaches the team in order to ensure quality of delivery meets the appropriate standard.
Ensure all relevant business communications are communicated to the team as and when required.
Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
Ensure weekly and monthly reporting is completed as required.
Ensure credit notes are checked and approved/declined in line with company policies.
Debt collection.
Follow up and resolve queries.
Assisting with invoicing and client contracts.
Managing of the debtor’s book
Ensure client invoices and statements are sent timeously by debtors team members.
Drive process improvements related to debt recovery processes.
Reconciliation of customer accounts.
Manage the Debt Collectors
Prepare monthly Debtors Age Analysis
Populate weekly report by the end of each business week
Adhoc finance requests

Requirements

Grade 12 or equivalent
At least 5 years' experience performing the complete debtors function.
A minimum of 2 years of solid experience leading a Debtors/Accounts Receivable team.
Proficient in MS Excel.
Proven leadership qualities.
Ability to drive team performance.
Attention to detail.
Analytical abilities.
Excellent communication skills.

Benefits

Company contribution to Medical Aid
Retirement Annuity contribution
Discounted Internet Connectivity
Employee Wellness Programme (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
Exposure to latest industry technologies and standards
Lastly, a work environment that rivals the very best!