Guest House Manager at Khopolong Guest House

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Guest House Manager at Khopolong Guest House

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Selibeng.com

June 19, 2026

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Khopolong Guest House

Vacancy: Guest House Manager

Role Purpose

To oversee daily operations of the guest house, including managing guest check-ins and check-outs, reservations, housekeeping, and maintenance. The role also involves handling guest inquiries and complaints while ensuring compliance with regulations.

Key Responsibilities

  • Supervise staff members
  • Oversee daily operations of running the guest house
  • Manage M-Pesa transactions and process payments
  • Handle and resolve high-level customer queries, inquiries, complaints, and requests
  • Provide periodic reports on service quality and operational progress

Competencies

  • Skills in sales and customer relationship management
  • Ability to promote new business establishment
  • Excellent communication skills in both Sesotho and English
  • Minimum of two (2) years’ relevant managerial work experience

How to Apply

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