Enterprise Banker (FAIS)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

We are looking for a high-energy Enterprise Banker (FAIS) to deliver a superior, seamless client experience to enterprise and business clients, including those operating within the agricultural and agri-related sectors.

The role focuses on understanding client needs, offering appropriate financial solutions, and driving income growth through effective client engagement.

You will leverage technology and the omni-channel environment to deliver efficient, cost-effective service while managing day-to-day banking activities and supporting clients across their financial lifecycle, including businesses with seasonal cash flow cycles and commodity-driven dynamics.

Job Description

• Drive income growth by developing a deep understanding of clients’ working capital cycles, including seasonal and production-linked cycles typical in the agriculture sector, and broader business needs.
• Achieve and exceed performance targets in line with individual scorecards.
• Proactively drive client acquisition, retention, and cross-sell initiatives across enterprise clients, including agri clients, value chain participants, and related industries.
• Provide needs-based, value-adding solutions that enhance client outcomes (not product pushing), including solutions aligned to asset-based lending, crop cycles, and input financing where relevant.
• Deliver a consistently high-quality client experience, ensuring service requests and complaints are resolved within agreed service level agreements.
• Execute all activities in line with regulatory, compliance, and risk management requirements (including FAIS).
• Utilise digital tools, systems, and technology to enhance service delivery and operational efficiency.
• Collaborate with internal stakeholders (e.g., Credit, Risk, Product, Agri specialists where applicable) to structure appropriate solutions for clients.
• Continuously improve ways of working by challenging the status quo and sharing best practices.

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised