IT Support Engineer

We are looking for an experienced IT Support Engineer to join one of our UK-based clients. This role is ideal for someone with MSP experience who enjoys solving technical problems, delivering excellent customer service, and supporting a wide range of IT environments.

• Provide IT support via phone, email, and remote support tools.
• Manage support tickets and resolve issues within agreed SLAs.
• Support Microsoft 365, Azure, Windows, and client infrastructure.
• Assist with client onboarding, maintenance, and system administration.
• Deliver a professional and responsive customer experience.

• Minimum 2 years' experience within an MSP or IT Service Provider.
• Strong knowledge of Microsoft 365, Azure, Windows, and IT infrastructure.
• Excellent troubleshooting, communication, and customer service skills.
• Experience with ticketing systems and remote support tools.
• Microsoft certifications or experience with Intune, Defender, networking, or cyber security is advantageous.

To apply, send your CV to ***email_hidden***

If you don't hear from us within 14 days, please consider your application unsuccessful.

By submitting your CV, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA.