Intermediate Business Intelligence Analyst

Job Advert Summary

Hello Group is seeking to appoint a motivated and detail-oriented Intermediate Business Intelligence Analyst to join our dynamic team. The ideal candidate should have a strong analytical mindset, excellent communication skills, and a passion for transforming data into meaningful business insights.

The candidate should be able to design, build, and maintain interactive dashboards and reports using Qlikview, Qliksense, Power BI, Tableau, or equivalent BI tools. This role is perfect for an individual with more than 3 years of relevant experience and has ability to translate business requirements into analytical solutions.

Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

• Onsite Barista – Because life’s too short for bad coffee!
• Exciting Team Events – Work hard, play harder!
• Teambuilding Activities – Get to know your teammates beyond the screen!
• A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
• A Top-Notch Office Space – Where inspiration meets innovation.

Our entities

• Hello Paisa – Secure and affordable international money transfers & digital banking solutions.
• Hello Pay – Empowering individuals with financial solutions tailored to their needs.
• Q-Mart – Leading the way in wholesale and distribution for mobile and financial products.
• Hello Rides - Motorcycle rent-to-own financing service.

Minimum Requirements

SKILLS REQUIREMENTS / PERSONAL COMPETENCIES

• SQL Proficiency – Ability to extract, manipulate, and analyse data from multiple databases.
• Data Analysis & Interpretation – Strong capability to identify trends, patterns, and actionable insights from data.
• Power BI / BI Reporting Tools – Expertise in developing dashboards, reports, and visualisations.
• Data Modelling – Ability to design and maintain efficient data models for reporting and analytics.
• Business Requirements Gathering – Skilled in engaging stakeholders to understand and document reporting needs.
• Data Visualization – Ability to present complex data in a clear, meaningful, and user-friendly format.
• Problem-Solving & Critical Thinking – Ability to investigate issues, identify root causes, and recommend solutions.
• Data Quality Management – Ensuring data accuracy, integrity, consistency, and reliability.
• Stakeholder Management – Ability to build relationships and communicate effectively with business users and leadership.
• Communication, Presentation and Interpersonal Skills – Strong ability to communicate technical information and data-driven insights clearly to diverse audiences, build and maintain positive working relationships

EDUCATION AND EXPERIENCE

• Bachelor's degree in a related field (e.g., Statistics, Information Systems, Computer Science, Acturial Science or relevant).
• 3+ years of experience in Business Intelligence, Data Analysis, or a related role.
• Proficiency in BI tools (Power BI, Tableau, Qlik).
• Experience using statistical and analytical tools such as Python, SQL or similar technologies to analyse data, identify trends, and generate actionable business insights.
• Strong analytical and problem-solving skills.
• Relevant certifications in Power BI, Data Analytics, Business Intelligence, or Data Management will be advantageous.

Duties and Responsibilities

Data Analysis

• Analyse large datasets to identify trends, patterns, and anomalies.
• Interpret data and provide recommendations to support business decisions.
• Monitor and report on key performance indicators (KPIs).
• Conduct ad hoc analyses to address business challenges and opportunities.

Database Management

• Execute SQL and MySQL queries to extract, transform, and load data from various sources.
• Ensure data accuracy, completeness, and consistency within the databases.

BI Tool Utilisation

• Work with popular Business Intelligence tools to create dashboards and reports that provide actionable insights.
• Assist in the implementation and maintenance of BI solutions to support decision-making processes.

Reporting

• Generate regular and ad-hoc reports to meet the information needs of different business units.
• Collaborate with team members to understand reporting requirements and deliver accurate and timely reports.
• Create data visualizations that provide actionable business insights.

Collaboration

• Collaborate with cross-functional teams to gather business requirements and translate them into data-driven solutions.
• Communicate findings and insights effectively to both technical and non-technical stakeholders.

Continuous Learning

• Stay updated on the latest trends and technologies in business intelligence and analytics.