Business Intelligence Manager

MRI Software is seeking an experienced and technically strong Business Intelligence Manager to join our Business Intelligence & Data Operations team in South Africa. This is a hands-on leadership role that combines the delivery of high-quality business intelligence solutions with the day-to-day management, coaching, and development of a team of Business Intelligence Analysts.

As the senior Business Intelligence leader in the South Africa region, you will play a key role in ensuring the team delivers accurate, scalable, and business-ready reporting across MRI’s enterprise data landscape. You will be responsible for maintaining high standards of quality, supporting the growth of your team, and building strong partnerships with stakeholders across the organisation.

This role is ideal for someone who enjoys balancing technical delivery with people leadership and is equally comfortable designing Power BI solutions, mentoring analysts, and driving best practices across reporting, data governance, and stakeholder engagement.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation . Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

Responsibilities

• Design, develop, and maintain Power BI reports and dashboards that meet business requirements and quality standards.

• Contribute to the development and ongoing enhancement of the organisation's unified data model and semantic layer within Microsoft Fabric.

• Review, validate, and provide quality assurance on analyst deliverables before stakeholder distribution.

• Translate business requirements into effective reporting and analytics solutions using best practices in data modelling, DAX, and report design.

• Monitor and optimise the performance of reports, dashboards, and data models.

• Provide day-to-day leadership, coaching, and technical guidance to a team of Business Intelligence Analysts.

• Support team development through regular feedback, mentoring, performance coaching, and knowledge sharing.

• Establish and reinforce standards for report design, data governance, documentation, and stakeholder communication.

• Collaborate with the Senior Director on team planning, prioritisation, resource allocation, and delivery management.

• Partner with stakeholders across the business to understand reporting requirements and deliver actionable insights.

• Communicate timelines, project updates, findings, and recommendations clearly to both technical and non-technical audiences.

• Represent the Business Intelligence team in cross-functional initiatives and strategic projects.

• Ensure all reporting and analytics outputs align with established governance standards and data management practices.

• Maintain clear and accurate documentation for reports, metrics, business logic, and data definitions.

• Identify and address recurring data quality or process issues that impact reporting accuracy and effectiveness.

Required Experience and Qualifications

• 5+ years of experience in Business Intelligence, Data Analytics, or a related field.

• Advanced Power BI expertise, including data modelling, DAX, report development, and performance optimisation.

• Demonstrated experience leading, mentoring, or managing analysts or technical team members.

• Strong stakeholder management skills with experience gathering requirements and presenting insights to business audiences.

• Excellent attention to detail and commitment to delivering high-quality outputs.

• Experience working with Microsoft Fabric, including lakehouses, pipelines, and semantic models, is highly desirable.

• Experience working with Salesforce or similar CRM platforms as a reporting source is advantageous.

• Bachelor's degree in a related discipline, or an equivalent combination of education and relevant experience.

What Success Looks Like

• Delivers reliable, high-quality reporting and analytics solutions that drive business decision-making.

• Builds trust and credibility through strong technical expertise and consistent delivery.

• Develops and supports a high-performing team through coaching, mentorship, and accountability.

• Maintains a strong focus on data quality, governance, and continuous improvement.

• Communicates effectively and collaborates successfully with stakeholders across the organisation.

• Demonstrates a growth mindset and a commitment to both personal and team development.

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group

• Have confidence in your health with our offered Medical Aid Scheme.

• Invest in our competitive Personal Pension plan and help set you up for your future.

• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

• Further your professional development with our Tuition Reimbursement Schemes

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!