Customer Support Representative
Babcock Recruitment
Job Advert Summary
To develop and maintain profitable ongoing customer relationships to generate income for the business.
To actively promote and sell the company products in order to achieve or exceed budgeted order intake, revenue and gross margins.
Minimum Requirements
Minimum Grade 12/Matric or Equivalent
Earthmoving/Diesel Mechanic Trade Certifacte
Sales and Marketing Degree will be advantegous
Minimum Five Years experience in the Workshop or Field Service in an OEM or similar Industries
Duties and Responsibilities
Maintain and improve customer relations.
Increase parts and service sales.
Carry out machine inspections on customer machines (care inspections).
Maintain and sell Care-Track and service contracts.
Resolve customer queries.
Support the machine sales function.
Support the product in the field.
Achieve set targets.
Promote company image.
