Technology Delivery Coordinator

DUTIES AND RESPONSIBILITIES

1. To manage and oversee POS-related projects, ensuring tasks are completed on time, within scope, and aligned with business objectives. This role serves as the central point of coordination between teams, vendors, and stakeholders to drive successful project delivery

2. Task Allocation and Monitoring: Assign tasks to team members based on their roles and responsibilities, ensuring equitable distribution and alignment with project goals

3. Timeline Management: Develop and maintain project timelines, ensuring milestones are met and delays are proactively addressed

4. Progress Tracking: Regularly review task statuses using project management tools and ensure updates are shared with stakeholders

5. Co-ordinate new store builds – POS, Kiosk, Transaction Junction

6. Co-ordinate revamp of stores – POS, Kiosk, Transaction Junction

7. Team Meetings: Schedule and lead regular check-ins to discuss progress, address roadblocks, and align priorities

8. Resource Management: Ensure team members have the tools and resources needed to complete their tasks efficiently

9. Collaboration: Foster cross-functional collaboration between IT, operations, and external vendors to streamline workflows

10. Status Updates: Provide regular updates on project progress, highlighting completed tasks, pending items, and risks

11. Issue Resolution: Act as the primary contact for resolving project-related challenges and escalate issues to relevant stakeholders when necessary

12. Documentation: Maintain detailed records of project progress, decisions, and outcomes for transparency and future reference

13. Third-Party Integration: Ensure seamless integration of the POS with delivery platforms (e.g., UberEATS, Mr D), payment gateways, inventory systems, and reporting tools

14. API Monitoring: Collaborate with developers to test and monitor API integrations.

15. Checklist Management: Ensure all deliverables are completed by cross-referencing project checklists and action plans

16. Quality Assurance: Review completed tasks to verify they meet quality standards and project requirements.

17. Dependency Management: Identify dependencies between tasks and coordinate their completion to avoid bottlenecks.

18. On-Time Task Completion: Ensure all assigned tasks are completed within the stipulated deadlines.

19. Team Productivity: Monitor and report team productivity metrics to ensure optimal performance

20. Risk Mitigation: Identify potential project risks and implement strategies to mitigate them

REQUIREMENTS

1. Project Management Skills: Proficiency in project management tools (e.g., Microsoft Project, Trello, or JIRA) to track tasks and timelines

2. Strong Organizational Skills: Ability to manage multiple projects simultaneously while maintaining attention to detail

3. Communication Skills: Clear and concise communication with team members and stakeholders to ensure alignment

4. Problem-Solving Skills: Proactive approach to identifying and resolving issues that could delay project delivery

5. POS Experience: Familiarity with POS systems like Micros, or similar platforms

6. Technical Ability: Understanding of API integration and reporting tools

7. Matric

8. 3 years experience in the same/ similar role