Applications Support Administrator (x2)

Job Advert Summary

EXTERNAL ADVERTISEMENT

Applications Support Administrator (x2)

Job Grade: P8

Nature of employment: Permanent

Job Purpose

To provide IT application user support to business

Minimum Requirements

• National Diploma / B Degree in Information Technology

• Minimum of 3 years IT applications support experience.
• Knowledge of the System Development Life Cycle (SDLC).
• Minimum of 2 years programming experience in relevant technology .
• Minimum 1 year experience in application, API, database testing (unit testing of code, integration testing of modules, regression testing, data testing, end-to-end functional testing).
• Minimum 1 year experience in database administration (query design and scripts) either SQL server, Informix or Oracle.

Duties and Responsibilities

• To perform application trouble shooting, optimization, and reporting.
• Handling or managing internal customer or ticketed query system. Resolving and closing queries.
• To make input into operating policies, procedures and guidelines;
• To report on performance and to identify and escalate performance constraints.
• To test applications developed in-house by CIPC developers.
• To test API and database development by CIPC backend developers.
• Working with development team, analysts and customer to maintain and improve applications and workflows.

Closing date: 15 July 2026