Office Administrator

To ensure your application is successfully received and that you can smoothly complete the screening process, we encourage you to apply through our Career Portal:www.ecentric.co.za.

We look forward to reviewing your submission!

Introduction

Our team offers comprehensive experience and expertise across the South African (and beyond) payment gateways landscape. To guarantee the best service, we handle all the one-to-many payment relationships on behalf of our clients so they may focus their energy on growing their business.

As leaders in payment compliance and security, our clients can have the peace of mind that their payment processing needs are met efficiently with absolute security.

Position Overview

This is a fixed-term contract for a period of five (5) months. The successful candidate will provide temporary cover while the Office Administrator is on leave. Manage the office and facilities to ensure that the office is maintained with high standards of safety, hygiene and cleanliness. The role manages the switchboard and reception desk and provides administrative and/or functional assistance to Execs and employees throughout the day.

Roles and Responsibilities

Reception

• Welcome guests and clients warmly and cheerfully;
• Answering, screening and forwarding telephone calls;
• Maintain office security by enforcing safety procedures and controlling access via reception desk;
• Arranging courier services;
• Receiving and sorting daily mail and emails;
• Filing, archiving, transcription of documents and data capturing in MS excel;
• Assist with and conduct inductions for new appointments;
• Maintenance of biometric access control database;
• Arrange and organize refreshments for guests;
• Arrange visitors parking;
• Arrange/schedule appointments, interviews and meeting rooms; and
• Maintain a pleasant, happy disposition in the office at all times, making new staff feel welcome and rendering assistance as necessary.

Office Management

• Provides both internal and external customer support and service;
• Provides ongoing facilities and admin support companywide;
• Manage cleaning staff;
• Manage stationery and office supplies inventory maintaining an accurate register;
• Ensure board rooms are spotless every morning and after meetings;
• Facilitate the cleaning of kitchen tables and chairs daily, fridge once a week, dishes at all times, cleaning of kitchen floors and counter tops;
• Administration of parking;
• Maintain the office and report any faults in the office to the relevant vendor or supplier;
• Be the point of contact for all suppliers/building management;
• Arrange Travel, car hire, accommodation.

Requirements

We encourage all applicants to carefully review the required skills, competencies, and education levels outlined in the job description. This ensures that we can focus on candidates with the right qualifications, leading to a more efficient and accurate evaluation of your application.

To ensure your application can be fully considered, it is essential to complete the SAPIA assessment, which will be emailed to you immediately after submitting your application. We kindly request that you complete the assessment within the next 3 days to proceed with the short-listing process.

We appreciate your prompt attention to this and look forward to reviewing your complete application!

Educations and Experience

• 3+ years’ experience in a customer facing role; and
• Strong administrative skills; and
• Experience with ERP’s; and
• Previous Facilities Management experience advantageous; and
• Grade 12 (minimum).

Skills and Behavioral Competencies

• Enthusiastic and service orientated; and
• Strong problem-solving skills; and
• Resilience and emotional maturity; and
• Strong in both verbal and non-verbal communication; and
• Strong attention to detail; and
• Strong organization skills.

Benefits

Our Culture & Philosophy

We go beyond being just an employer - we are a long-term career growth partner in South Africa's payments industry. Here, we unleash our employees’ potential, embrace innovation, and shape the future of the payments industry.

• Competitive salary structure.
• Conveniently located at the "Great Westerford Building" on the Corner of Dean Street and Main Road with access to:
• Dean Street Arcade and Newlands Quarters with a variety of Restaurants and Coffee Shops
• Child Care Facilities (inside Great Westerford Building)