Customer Call Centre Agent (9 month fixed term contract)

Six Sense Consulting

A well-established financial services business is seeking to appoint a Customer Call Centre Agent (9 month fixed term contract)

Qualifications and Experience: Will be considered

  • National Diploma in Communications/ Customer Service or Call Centre related qualification.
  • Call Center/ Help Desk qualification will be an added advantage.
  • Relevant 2 years’ experience in a client service-related environment

Technical and Behavioral Competencies Required

  • Planning, organising and coordinating.
  • Personal mastery.
  • Judgment and decision making.
  • Ethics and values.
  • Client service orientation.
  • Computer literacy.
  • Organisation administration.
  • Telephone etiquette.
  • Listening Skills

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.

However, please keep a lookout on our website, www.sixsense.co.za for available positions which may be inline with your career aspirations.

Mandy Scullard