Senior Business Analyst

Team - Vitality Programme - Sumitomo Life Product

Working Pattern - Hybrid - 2 days per week in the Vitality Sandton Office. Full time, 37.5 hours per week.

We are happy to discuss flexible working!

Top 3 skills needed for this role

• Proven business and requirements analysis expertise
• Strong stakeholder engagement and facilitation skills
• Demonstrated analytical problem-solving and solution design capability

What this role is all about

We're looking for a Senior Business Analyst to play a key role in shaping and delivering strategic business and technology initiatives across the Vitality ecosystem. This is an opportunity to work at the intersection of business, data, operations and technology, translating complex requirements into scalable solutions that drive measurable value. Acting as a trusted partner to stakeholders across multiple teams and markets, the successful candidate will lead requirements discovery, process analysis, solution design and delivery activities, while helping to solve complex business challenges and support the continued evolution of Vitality's innovative Shared Value Insurance model.

Key Actions

• Lead discovery workshops and requirements elicitation activities with business, operational, market and technology stakeholders
• Analyse, document and validate business, functional, non-functional, data and integration requirements
• Translate complex business needs into high-quality user stories, process models, acceptance criteria and functional specifications
• Facilitate stakeholder alignment, challenge assumptions and identify the most effective solution approaches
• Drive end-to-end requirements traceability across the delivery lifecycle, from discovery through to implementation
• Analyse business processes, systems, data flows and integrations to support solution design and delivery
• Act as a key liaison between business and technical teams, ensuring solutions remain aligned to business objectives and customer outcomes
• Support Agile delivery by refining epics and features, participating in planning activities and contributing to backlog prioritisation
• Define and review test scenarios, acceptance criteria and validation requirements, supporting SIT, UAT and production readiness activities
• Facilitate estimation workshops and coordinate cross-functional stakeholders to support delivery planning and informed decision-making
• Build strong relationships across business, market and technology teams, providing leadership, guidance and constructive challenge where require
• Mentor junior analysts and contribute to continuous improvement, delivery excellence and best practice within the Business Analysis community

What do you need to thrive?

• 5+ years' experience in Business Analysis or Systems Analysis
• Strong requirements gathering, process mapping and solution design skills
• Experience working in Agile delivery environments
• Excellent stakeholder management and communication skills
• Strong analytical thinking and problem-solving ability
• Experience with integrations, data flows and testing activities
• Ability to navigate complexity, influence decisions and drive outcomes
• A collaborative, proactive and continuous improvement mindset

So, what’s in it for you?

• Bonus Schemes - A bonus that regularly rewards you for your performance
• Retirement support - We will match your contributions up to 5% of your salary
• Health & wellbeing - Discovery Medical Health Scheme
• Financial protection - Life assurance, income protection and short and long-term disability insurance

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, w e will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.