Student Accounts Controller (Johannesburg Campus)

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management, and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria, and Online.

SACAP is looking for a Student Accounts Controller for our Johannesburg Campus. This position is full-time, permanent.

The Student Accounts Controller is responsible for responding to student queries, following up on outstanding student accounts, taking ownership of student accounts debtors book to bring down debtor’s days and obtain payments. The successful incumbent will be comfortable with calling bad debtors and the collection of new debit orders. He/ She will be diligent in the preparation and sending off of pro forma invoices and statements on a termly basis and following up on payments /debits orders to finalise re-registration/re-enrolment.

Responsibilities

The candidate will be required to perform various functions that would include:

• Responding to student queries within 24 hours,
• Following up on outstanding student accounts
• Taking ownership of student account debtors' books to reduce debtor days and obtain payments.
• Calling bad debtors every week.
• Completing spreadsheets every week for the completion of work.

• Collection of new debit orders and uploading on bank platform
• Calling payers with unpaid debit orders and flagging students
• Preparation and sending off pro forma invoices and statements to students on a termly basis and following up on payments /debits orders to finalise re-registration/re-enrolment.
• Compiling refund forms with relevant documentation and uploading to shared drive for processing

Qualifications and Experience

• 5 years’ experience within a debt collecting / credit control department
• Proficient in Microsoft / Computer Literate/ Acumatica / Accounting Packages
• 5 years’ administration experience, preferably with at least 2 years’ experience within the field of Higher Education.
• Accounting related degree or relevant qualification

Skills

• Excellent interpersonal communication skills
• Excellent language skills
• Computer literate
• Good time management
• Organised
• Methodical
• Analytical
• Versed on student account protocol and other related finance developments

Personal Attributes

• Responsible
• Adaptable
• Integrity
• Reliable
• Diplomatic
• Ethical
• Team Player

Operating Hours

This is a full-time position operating from Mondays to Fridays*:

Monday to Thursday: 08:30am to 17:00pm

Friday: 08:30am to 16:00pm

• This role will require the candidate to work flexible hours due to operational requirements, such as webinars in the evenings.

Application Process

Please upload a copy of your application and supporting documents on our career's portal.