Product Developer

The Product Developer – NPD is responsible for the creation, development, and continuous improvement of menu items and product offerings. This role ensures that all products align with brand standards, customer preferences, operational capabilities, and profitability targets within the hospitality environment.

DUTIES AND RESPONSIBILITIES

• Develop new menu items, recipes, and product concepts in line with brand strategy.
• Conduct market research to identify food trends, customer preferences, and competitor offerings.
• Innovate and improve existing menu items to enhance quality, taste, and presentation.
• Conduct product trials, tastings, and evaluations.
• Standardize recipes, portion sizes, and preparation methods.
• Work closely with Operations to ensure products are practical and scalable across stores.
• Prepare detailed product costings and ensure alignment with target margins.
• Collaborate with Procurement/Supply Chain to source ingredients cost-effectively.
• Monitor food cost impact of new and existing products.
• Ensure all products meet food safety, hygiene, and regulatory requirements.
• Maintain consistency in product quality across all locations.
• Develop and maintain product specifications and SOPs (Standard Oper
• Track timelines, milestones, and deliverables.
• Ensure on-time rollout of new products and limited-time offers (LTOs).
• Prepare reports on product performance and customer feedback.
• Conduct post-launch reviews and recommend improvements.

Requirements

• Diploma/Degree in Food Science, Culinary Arts, Hospitality Management, or related field.
• Minimum 2 - 4 years’ experience in product development or culinary innovation.
• Experience within the hospitality, restaurant, or food production industry is preferred.
• Hands-on experience in kitchen operations or food production environments is advantageous.