Intern (Fixed-term Contract)

Direct Reporting Line

Business Applications Coordinator

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, National Office in Waterfall (Midrand) has a vacancy for an Intern (Fixed-term contract).

Duties and Responsibilities

• Coordinate and track application transfers on SIMS between the various campuses.
• Troubleshoot with end users with basic system related issues on SIMS and FreshSales
• Support Business Applications Coordinator with helpdesk management, ensuring users support tickets are resolved efficiently
• Manage, maintain and enrich system related tracking reports
• Support Business Applications Coordinator to gather and document user requirements as well as translate them into functional specifications for system improvements
• Update user guides, process documents, and communication on changes.
• Stay informed of business application updates to ensure users are appropriately informed and trained.

Competencies / Skills required

• Problem Solving Skills
• Computer Literacy and Systems application
• Communication Skills
• Time Management skills
• Interpersonal skills.

Minimum Qualification Requirement

• Minimum of Matric/Grade 12
• A BBA degree or related degree in IT/Data is preferred

Minimum Work Experience Requirement

• 1 year's experience in a similar role is advantageous.

Salary

• Competitive salary commensurate with experience.

Application Response

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Technical Support

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.