Business Process Administrator

Recruiter

HR Genie

Job Ref

Pro06072026-2

Date posted

Monday, July 6, 2026

Location

Randburg, South Africa

Salary

Market related

SUMMARY

Business Process Administrator

POSITION INFO

Job Purpose To provide comprehensive administrative and operational support to the Business Process Manager (BPM), enabling efficient execution of business processes across Out-of-Home (OOH) advertising functions. The Administrator plays a vital role in document handling, stakeholder coordination, system updates, and quality control processes that contribute to the BPM's strategic initiatives. Key Responsibilities Process Administration & Coordination Assist in mapping current OOH workflows and documenting process changes Schedule and coordinate cross-functional meetings and training sessions Maintain an organized repository of SOPs, process documentation, and templates Technology & Systems Support Support the integration and maintenance of systems and reporting platforms Assist with user access requests, troubleshooting, and system update tracking Collate and submit feedback on tool usability and improvement areas Reporting & Data Accuracy Prepare standard reports and dashboard inputs under BPM guidance Consolidate production and campaign data for internal stakeholders Support data validation efforts to ensure consistency and reliability Ensure alignment with quality control procedures and reporting expectations Training Logistics & Communications Manage logistics for training sessions (venue booking, attendee tracking, material prep) Draft internal communication on process changes, reminders, and timelines Update training documentation based on feedback and revisions Key Skills & Attributes Strong organizational and documentation skills Attention to detail and a proactive mindset Effective written and verbal communication Familiarity with workflow systems and campaign platforms (preferred) Ability to multitask and work in a fast-paced environment Qualifications & Experience Diploma or degree in Business Administration or related field 2+ years administrative experience in media, advertising, or operations (OOH sector preferred) Proficiency in Microsoft Office incl Excel which is essential and experience in project management tools will be advantageous.