Food and Beverage Supervisor

Because exceptional dining experiences are created by leaders who inspire their teams and lead from the floor.

At The President Hotel, every restaurant, bar, and dining outlet plays an important role in creating memorable guest experiences. From welcoming guests with genuine hospitality to ensuring seamless service throughout every shift, our Food & Beverage Supervisors set the standard for service excellence. As we continue our journey toward luxury, we are looking for an experienced and passionate

Food & Beverage Supervisor to lead by example and help deliver outstanding hospitality across our Food & Beverage operations.

If you thrive in a fast-paced hotel environment, enjoy coaching teams, and are passionate about delivering exceptional guest experiences, this role is for you.

Minimum Requirements

• Matric Certificate (Grade 12)
• Hospitality or Food & Beverage qualification (advantageous)
• Minimum 2 years' experience as a Food & Beverage Supervisor or Restaurant Supervisor, within a 4-star or 5-star hotel, luxury restaurant, or high-volume hospitality environment
• Strong food and beverage knowledge, including wines, cocktails, and restaurant service standards
• Experience using Micros Simphony, Opera PMS, or similar POS systems advantageous
• Strong leadership, communication, and organisational skills
• Excellent guest service and complaint handling skills
• Ability to lead, coach, and motivate a service-driven team
• Ability to work shifts, weekends, and public holidays
• Professional grooming and presentation
• CV must be fully updated prior to submission

What You'll Be Doing

• Supervising the daily Food & Beverage operation to ensure exceptional guest experiences
• Leading, motivating, and supporting the Food & Beverage team throughout each shift
• Delivering warm, professional, and attentive service to every guest
• Monitoring restaurant operations, service flow, and floor standards to ensure smooth and efficient service
• Assisting with staff training, coaching, and performance development
• Handling guest requests, complaints, and service recovery professionally and efficiently
• Supporting Restaurant Managers with daily operations, shift planning, and team supervision
• Monitoring food and beverage quality, presentation, and service standards
• Assisting with stock control, ordering, and minimising wastage
• Ensuring compliance with health, safety, hygiene, and food safety standards
• Working closely with the Kitchen and Front Office teams to deliver seamless guest experiences
• Supporting The President Hotel's journey toward luxury through exceptional hospitality and operational excellence

Why Join The President Hotel

• Be part of Cape Town's Most Loved Hotel
• Work in a high-volume, professional hotel environment
• Play a key role in our journey toward luxury
• Lead a passionate team dedicated to delivering exceptional guest experiences
• Engage with a diverse international hotel guest base
• Competitive salary, company contribution to medical and pension and great team culture