IT Systems Administrator (Gansbaai Onsite)

Recruiter

Datafin IT Recruitment

Job Ref

766810

Date posted

Tuesday, July 7, 2026

Location

Gansbaai, South Africa

SUMMARY

POSITION INFO

ENVIRONMENT: A dynamic Ecotourism Company seeks a strong technical all-rounder to fill a hands-on role as an IT Systems Administrator where you will support and maintain technology systems, infrastructure and electronic equipment across multiple business entities. The successful candidate will take ownership of technology-related issues and work closely with management and staff to ensure systems remain reliable, secure, efficient and cost-effective. The successful candidate will require a suitable IT qualification or equivalent practical experience of at least 5 years in IT support, systems administration and infrastructure maintenance & experience supporting a variety of software applications and business systems. You will also need strong Microsoft Office, Windows, Apple (macOS) knowledge and a solid understanding of Cybersecurity principles and data protection. DUTIES: IT Infrastructure & User Support -

• Install, maintain and support desktops, laptops, servers, printers, mobile devices and related hardware.
• Administer Microsoft office, Windows environments, Apple (MACOs), email systems and remote access solutions.
• Provide day-to-day technical support to staff across all departments.
• Diagnose and resolve hardware, software, connectivity and user-related issues.
• Manage user accounts, permissions, licensing and system access. Network & Connectivity -
• Maintain and support network infrastructure across multiple sites.
• Troubleshoot LAN, WAN, Wi-Fi, VPN and internet connectivity issues.
• Liaise with internet service providers and technology vendors when required.
• Monitor network performance, reliability and security. Cybersecurity & Data Protection -
• Implement and maintain Cybersecurity best practices.
• Monitor and respond to security incidents and threats.
• Protect company systems, devices and data through appropriate controls and monitoring.
• Maintain backup systems and assist with Disaster Recovery planning. Business Systems & Software Support -
• Support and maintain business-critical software platforms and applications.
• Assist users with software troubleshooting, configuration and training.
• Manage software installations, upgrades and licensing.
• Ensure systems are operating effectively and supporting business requirements. CCTV, Electronic Systems & Operational Technology -
• Maintain and troubleshoot CCTV systems and surveillance infrastructure.
• Support attendance systems, Point-of-Sale systems, televisions, display systems and other operational technologies.
• Assist with any electronic equipment or technology system used within the organisation.
• Coordinate repairs and specialist support when required. Technology Optimisation & Continuous Improvement -
• Review and optimise software applications, subscriptions and technology systems across the organisation.
• Ensure all paid software, applications and technology services are fully utilised and provide value to the business.
• Identify opportunities to improve efficiency, automate processes and reduce unnecessary costs.
• Recommend practical and cost-effective technology improvements.
• Monitor licence usage, subscriptions and renewals to maximise return on investment. Asset Management & Documentation –
• Maintain a complete and accurate inventory of all technology and electronic assets.
• Track equipment allocation, location, warranty information and replacement schedules.
• Maintain system documentation, supplier information and technology records.
• Ensure technology assets are properly controlled and accounted for across all sites. Planning, Prioritisation & Accountability -
• Prioritise support requests and projects according to operational requirements and business impact.
• Manage multiple tasks and competing priorities across different entities and locations.
• Keep management informed regarding outstanding issues, risks and technology requirements.
• Take ownership of issues and ensure appropriate follow-through until resolution. REQUIREMENTS: Qualifications –
• Relevant IT qualification or equivalent practical experience. Experience/Skills –
• Minimum 5 years' experience in IT support, systems administration and infrastructure maintenance.
• Strong Microsoft Office, Windows, Apple (macOS) knowledge.
• Experience supporting a variety of software applications and business systems.
• Sound understanding of Cybersecurity principles and data protection.
• Strong troubleshooting and problem-solving skills.
• Valid Driver's Licence.
• Willingness to travel between company properties when required. ATTRIBUTES:
• Well organised with excellent prioritisation abilities.
• Takes ownership and accountability for outcomes.
• Service-orientated and approachable.
• Able to work independently and manage competing demands.