Store Supervisor - Village Square Mall - Gauteng West ( 3 Months Contract )

PURPOSE

What is the purpose of this job?

To oversee the daily operations of the store including stock management, point of sale processes, customer service, store standards and the effective management of a team to deliver operational requirements

RESPONSIBILITIES

• Provide guidance, supervision and set an example for the team
• Develop and guide team members in selling techniques, product knowledge, operational standards, customer service and visual merchandising standards
• Ensure store is staffed according to agreed staffing schedules based on business requirements
• Create a welcoming, inspirational, and personalised experience for all customers
• Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
• Ensure visual merchandising standards create a beautiful store experience
• Maintain a clean, neat, and tidy and fully replenished sales floor
• Ensure stock levels, stock losses and shrinkage are effectively managed
• Ensure all products are correctly priced with relevant Price stickers and /or signage
• Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager
• Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager
• Ensure all store standards and operations policies and procedures are adhered to
• Effective execution of all operational activities within the store

REQUIREMENTS

• matric, grade 12 or equivalent certificate
• A minimum of two years’ experience supervising a small team in a retail store

• Minimum of three years working experience in a retail or related environment is required
• Experience working with beauty, fragrances, and skincare products is an advantage
• Experience working with Point of Sale, and Microsoft Office (emails and Excel) is require
• REPORTING LINES What is your position in the organization structure (1 up and 1 down)? Reports to: Area Manager Direct reports: 1 x Second in Charge Minimum 2 x Shop Assistants