Billings Analyst Intern

Intern: Billings Analyst

Looking for an internship that will provide you with an experience like no other?

We are seeking a motivated and dynamic Billings Analyst Intern to join our Order Operations team.

Key accountabilities and decision ownership:

• Ensure accurate and timeous customer billing and credit notes.
• Provide the required service as detailed in any service level agreements including SLA governance and

relationship management.

• Ensure that all customer billing and crediting requirements are enabled and achieved.
• Ensure the completion and management of intercompany invoicing.
• Provide a customer focused service to key partners for all Billing issues.
• Must ensure operate within Sage internal compliance guidance. This includes money leaving the

business audit’ internal policy.

• Need to ensure that all regulatory compliance is adhered to.
• Using Lean Six Sigma tools to make process improvements as per the Sage continuous improvement

culture.

• Input into working processes being documented, standardised, modified in a controlled manner, waste

eliminated and the value stream map for the area updated.

• Development of a Service Management Framework for Billing and Credits, including KPI definition and

target setting.

• Management and reporting of team KPIs and process controls as per Service Management Framework.
• Alignment to Order to Cash/Billing strategy including input into the future direction of the department.
• Keep abreast of industry and company trends to ensure team can respond to future market

developments.

• Participate in departmental/companywide projects as required.
• Cover for other Billing Analyst as required.
• Ensure the Billing Manager remains up to date of process issues.
• Customer focussed. Skills, know-how and experience:

Key Responsibilities

What will make me successful?

• A grade 12 matric certificate
• A degree or a national diploma qualification in Accounting or Finance Management
• You must have basic computer skills – Microsoft office & excel
• A Clear Criminal record
• Must be unemployed
• Must have excellent telephonic etiquette
• Good understating of customers in the Accounting, Payroll & HR environment
• Must demonstrate good interpersonal skills and work with internal and external customers
• A proactive and motivated attitude with a strong desire to learn and grow.
• Excellent communication (both verbal & written)
• Ability to work both independently and collaboratively to support the team Order Operations team

Office Location

Midrand

What can I expect from the process?

• Apply online with CV
• Complete a gamified science-driven assessment via Harver, to help us accurately assess if you’re aligned to our values and behaviors, whilst removing any risk of unconscious bias from our process.
• If you match the profile, you'll be sent a video interview to record.
• If your video interview is successful, you’ll be invited to an Assessment Centre
• Successful candidates will join our Intern Program on 1st October 2026 for 12 months

As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience.

Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us at ***email_hidden***.