Rental Cost Administrator

Role Summary

This role is responsible for ensuring the timeous and accurate capturing of invoices back to customers on all vehicle related expenses incurred by the Scania Rentals on behalf of the customer. This role is also responsible for the co-ordination of all repairs necessary to any trucks which require de-fleeting..

Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Trucks returned from rental or de-fleets – check ins and outs, photos, de-fleet process management, workshop bookings, ect.
• Closing of work orders.
• Recovery of workshop expenses, movement costs, fuel, tyres, ect.
• Fine management and re-directing of fines.
• Billing of excess kilometre.
• General

• Assist Sales Reps with the sales process when necessary i.e. Credit Applications; Outstanding documents; Follow up on Expired contracts; Re-newels
• Assist walk-in/telephonic customers with queries regarding the Rentals Process
• Maintaining good customer relationships, whilst being diplomatic during customer communication either verbal or written.
• Assist with any admin functions as required.

Candidate Requirements

To perform this job successfully, an individual must meet the minimum qualifications. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Current driving licence (heavy vehicle licence preferred).
• Minimum 3 years working experience in a Truck Rental / Commercial Vehicle environment or costing
• Advanced knowledge of MS Office particularly excel (formulas, v lookup and pivot tables)
• In-house System and product knowledge (Automaster & Scala)

Competencies

To perform the job successfully, an individual should also demonstrate the following competencies

Essential

• Adhering to principles and values
• Relating and Networking
• Delivering results and meeting customer expectation
• Analysing
• Following instructions, procedures and policies
• Planning and organising

Desirable

• Persuading and influencing
• Deciding and initiating action
• Adapting and responding to change
• Coping with pressure and setback
• Achieving personal work goals and objectives
• Entrepreneurial and commercial thinking

Integrity & Compliance

All applications will be treated with full confidentially and will only be made available to the people involved in the recruitment process.

NB: Please be advised in order to apply for this vacancy you need to have been employed in your current role for a minimum of 1 year.