Branch Manager

Job Overview

Business Segment: Personal & Private Banking

Company: Standard Bank of South Africa

Location: ZA, WC, Hermanus, R43

Job Type: Full-time

Job Ref ID: 80452029A-0002

Date Posted: 7/8/2026

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To manage and develop all available branch resources, including people, process and systems, to deliver a sustainable and profitable branch performance while embedding a strong client-focused culture.

Key Responsibilities

Lead and manage branch performance across sales, service, operations, people and client experience.

Drive revenue, balance sheet growth, cost management and branch profitability in line with catchment objectives.

Build a high-performance branch team through coaching, workforce planning, performance management and people development.

Ensure effective risk, compliance, operational control and Occupational Health and Safety standards across the branch.

Drive client-focused solutions, digital adoption, cross-selling opportunities and stakeholder engagement to support branch execution.

Qualifications

Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Business Commerce or a related field.

Relevant FAIS qualification is required.

Must be registered or eligible as a FAIS Representative and meet Fit and Proper requirements.

Experience Required

5 to 7 years’ relevant banking experience, with solid exposure to branch management, sales and service delivery.

Experience managing income statement performance, branch operations, client experience and controllable costs.

Proven ability to lead teams, manage workforce requirements and drive performance in a client-facing environment.

Sound experience in risk, compliance, operational controls and stakeholder management within financial services.

Exposure to branch profitability, revenue growth, balance sheet management and catchment-based execution will be advantageous.

Behavioural Competencies

Articulating Information and Convincing People

Challenging Ideas and Exploring Possibilities

Making Decisions and Providing Insights

Producing Output and Meeting Timescales

Following Procedures and Showing Composure

Understanding People and Team Working

Technical Competencies

Banking Process & Procedures

Client Knowledge and Product Knowledge

Application & Submission Verification

Processing

Client Acceptance & Review

Risk, Compliance and Operational Control

Additional Information

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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]