Customer Sales Administrator

Customer Sales Administrator

Panorama | Full-Time

Do you thrive on organisation, love talking to people, and get genuine satisfaction from delivering exceptional customer service?

Recro Business Services is looking for a highly organised, proactive Customer Sales Administrator who enjoys working in a fast-paced professional environment.

This is not a traditional administration role.

You will become the central point connecting our clients, sales process, marketing activities and internal team. Every day is different and requires someone who enjoys solving problems, following up with clients and making sure nothing falls through the cracks.

What you'll be doing

You'll be responsible for

• Supporting our sales process by preparing quotations and proposals

• Following up on leads and quotations

• Managing client onboarding and offboarding

• Providing exceptional customer service to our clients

• Coordinating meetings and calendars

• Assisting with marketing campaigns and social media administration

• Maintaining CRM and practice management systems

• Tracking KPIs, dashboards and reports

• Supporting networking activities and business development

• General executive and office support

We're looking for someone who

Loves working with people

Is exceptionally organised

Notices the small details others miss

Enjoys following processes and improving them

Has excellent written and spoken English

Can confidently communicate with business owners

Is proactive rather than waiting to be told what to do

Can juggle multiple priorities without becoming overwhelmed

Is comfortable using technology and learning new software

Takes ownership and follows tasks through to completion

Experience

Ideally you'll have:

• 2–5 years in customer service, sales support, administration or office coordination

• Experience in a professional or corporate environment

• Strong Microsoft Office skills

• Fast and accurate computer skills

Experience with accounting firms, Practice Ignition, CRM systems, SARS, CIPC or professional services will be advantageous but is not essential.

Why Join Recro?

At Recro Business Services, we help businesses grow through expert accounting, audit, tax and advisory services.

We're a growing, technology-driven practice with a strong focus on exceptional client service, continuous improvement and a positive team culture.

If you're someone who enjoys being trusted with responsibility, solving problems and making a real impact every day, we'd love to hear from you.

Important

As part of our recruitment process, shortlisted candidates who are considered a potential fit will be required to complete:

• An IQ (Cognitive Ability) Assessment

• An Accuracy & Attention-to-Detail Assessment

These assessments form an important part of our selection process and help ensure the right fit for both the successful candidate and our team.

Interested?

Send your application to ***email_hidden*** together with the following documentation:

• Your CV
• Qualifications and certificates
• (No agents please, thank you)

www.recro.co.za

Due to the exceptionally high volumes of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.