Distribution Manager

Job Overview

Business Segment: Personal & Private Banking

Company: Standard Bank of South Africa

Location: ZA, Western Cape, Worcester, Standard Bank Worcester, 80 High St, Worcester Central

Job Type: Full-time

Job Ref ID: 80400884A-0002

Date Posted: 7/10/2026

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To oversee the effective functioning, performance and delivery of a defined distribution network, including branches, Points of Representation and related channels, ensuring that the distribution mix remains sustainable, profitable, client-focused and aligned to provincial objectives.

Key Responsibilities

Lead and oversee the delivery of sales, service, operational and financial performance across the assigned distribution area, ensuring alignment to provincial objectives and business growth priorities.

Drive client-focused distribution tactics, local market initiatives and marketing solutions that support balance sheet growth, income statement performance, client retention and improved customer experience.

Manage operational effectiveness, channel optimisation and service capability across branches, ATMs, digital channels and devices to ensure the front line can respond effectively to client demand.

Lead, coach and develop branch and distribution teams in line with people management, performance, engagement and lean leadership principles to build a high-performance culture.

Oversee risk, compliance, quality assurance and FAIS requirements across the distribution area, including Key Individual duties where applicable, to minimise operational losses and ensure regulatory adherence.

Qualifications

Completed Degree or Advanced Diploma, NQF Level 7 or higher, with a FAIS-recognised qualification in Business Commerce, Finance, Banking, Management

Must meet FAIS Fit and Proper requirements.

FAIS Representative certification is required.

Experience Required

5 to 7 years’ relevant branch, distribution or banking leadership experience.

Proven experience in branch management, including sales, service, people leadership, risk management and income statement responsibility.

Strong understanding of distribution performance, client engagement, operational controls and financial management within a banking environment.

Experience leading teams across multiple branches, Points of Representation or client-facing channels will be advantageous.

Behavioural Competencies

Leading and directing people

Convincing and influencing stakeholders

Making sound decisions

Interpreting data and providing insights

Embracing change and driving practical execution

Resolving conflict and managing escalated client matters

Producing output in a fast-paced, performance-driven environment

Technical Competencies

Business Acumen (Audit)

Financial Acumen

People Strategy Development

Product Knowledge (Consumer Banking)

Risk Management

Verbal Communication

Additional Information

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