Commercial Claims

Recruiter

CFS Recruitment

Job Ref

428076

Date posted

Thursday, July 9, 2026

Location

Roodepoort, South Africa

SUMMARY

POSITION INFO

Claims Administrator Job SpecificationJob Purpose: To efficiently manage the administrative aspects of the claims process, including requesting payments for service providers, managing third-party and recovery claims through an outsourced service provider, and processing windscreen claims. The ideal candidate must be accurate, organized, and able to handle a high volume of email communications professionally. Key Responsibilities:

• Request and follow up on payments to external service providers.
• Process all recovery and third-party claims through our appointed external service provider.
• Handle and process all windscreen claims.
• Accurately maintain claims records and documentation.
• Liaise with service providers, clients, and internal stakeholders to ensure smooth processing of claims.
• Manage a large volume of email correspondence effectively and efficiently.
• Assist with general claims administration tasks as required. Key Competencies and Skills:
• High attention to detail and accuracy in documentation.
• Strong organizational and time management skills.
• Excellent verbal and written communication.
• Proven ability to manage and respond to a high volume of emails daily.
• Client service orientation and ability to resolve queries.
• Team player with a proactive approach. Minimum Requirements:
• Matric (Grade 12) (Ess).
• Full Fais Credits (ess)
• RE 5 qualification is essential.
• Minimum 5+ years' experience in short-term insurance claims administration.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience using claims management systems will be advantageous.