Pharmacist Assistant QPB

Listing reference: 025691

Listing status: Online

Apply by: 20 July 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Malmesbury

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives: Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines

• Administration of scripts and or any other claiming/capturing related procedure

• Accurate and complete handling of all profiles worked on

• Interact with health care professionals where needed

• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services

• Accurate capturing of scripts received at the Central Pharmacy centre

• Handling of queries regarding prescriptions

• Patient Profile management

• Assist with Chronic authorizations

• Liaison with all other departments

• Ad hoc requirements as per operational requirements

Knowledge

• Product knowledge (including OTC)

• SAPC and relevant legal knowledge

• Sound knowledge of the chronic authorization process and procedures

• Customer service orientated

• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)

• Customer service orientated

• Team Player

• Integrity

• Accuracy and attention to detail

• Computer literacy (MS Office)

• Must be bilingual (with English being one of the requirements

• Must be able to work with patients and be adaptable to assist with various departmental duties

• Be able to use initiative in order to provide patient satisfaction

• Effective time management skills

• Adaptability

• Positive attitude

• Be able to work under pressure

Competencies

Essential

• Adhering to Principles and Values

• Working with People

Delivering Results and Meeting Customer Expectations

Minimum requirements

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

We also encourage people with disabilities to apply.