Marketplace Coordinator

Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic

See us at careers.lovisa.com

The role

We are looking for a Marketplace Coordinator to manage the day-to-day relationship with two of our key marketplace partners,

ASOS (UK & EU) and The Iconic (Australia), as well as support additional marketplace partners as we grow.

This role sits on the operational side of the business, focusing on product listings, order flow, stock accuracy, and partner communication. Given the geographic spread of our partners and reporting structure, you'll need to be comfortable working across different time zones and coordinating with stakeholders remotely.

Key Responsibilities Include

• Managing product listings across ASOS and The Iconic, ensuring pricing, descriptions, and imagery are accurate and up to date
• Monitoring stock levels and inventory feeds to prevent overselling and listing gaps
• Tracking order fulfilment and resolving issues relating to returns, cancellations, and delivery delays
• Acting as the first point of contact for partner account managers across both platforms
• Producing weekly and monthly reports on sales performance, returns, and stock health
• Identifying pricing or promotional conflicts across markets and escalating where required
• Supporting the onboarding of new product lines and categories onto marketplace platforms
• Working closely with internal teams including Ecommerce, Warehouse, Finance, and Merchandising to ensure smooth marketplace operations
• Maintaining documentation of marketplace requirements, technical specifications, and compliance standards for each partner

About You

You are someone who is highly organised, detail-oriented, and comfortable managing multiple priorities in a fast-paced ecommerce environment.

• 1–3 years' experience in ecommerce, marketplace management, or retail operations
• Experience working with Mirakl and Shopify
• Familiarity with marketplace platforms such as the ASOS Partner Portal, The Iconic Seller Portal, or similar platforms
• Strong Excel and spreadsheet skills, with experience using reporting tools to analyse performance data
• Excellent written communication skills, as most partner interaction takes place via email, Slack, and other remote channels
• Strong organisational skills and the ability to manage multiple partner relationships without letting details slip
• A proactive, solutions-focused approach to problem solving
• The ability to work independently and take ownership of your responsibilities
• Confidence collaborating with stakeholders across different teams and time zones

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.