BUILDING MANAGER VACANCY: CAPE TOWN

in Vacancies

Join our team as a Building Manager in Cape Town

Position Overview

A building manager is responsible for overseeing the daily property operations onsite. This role ensures smooth operations onsite, that properties are well-maintained, landlord standards are maintained, company policies and procedures are adhered to and provide a positive experience for tenants.

Requirements

• Properties being well-maintained.
• Compliance with fire, health and safety regulations.
• Tenant relations and retention.
• Rent collections.
• Co-ordinate tenant viewings and inspections.
• Emergency response to support tenants and landlord.
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Job Responsibilities

Strategic Work

• Custodian of the daily operations onsite, ensure the site is well-maintained to ultimately add value to the property.
• Coordinate with stakeholders such as property manager, maintenance department, and suppliers to ensure that the site is fully functional at all times.
• Cultivate good relations with residents so as to communicate company policies effectively and assist with tenant retention.
• Maintain good records of access control data, keys management, weekly/monthly reports, warnings, fines and tenant communication.

Tactical Work

• Repairs and maintenance
• Assessing of maintenance being reported by a resident, report the requirements to Head Office, follow up with job cards and repairs.
• Identify the type of repair – Unsafe circumstances should be attended to as an emergency as per the standard operating procedures.
• Leasing and tenants
• Conduct tenant viewings prior to lease commitments.
• Ensure the units are clean and in lettable condition before occupation date, escalate any challenges to the Property Manager.
• Complete entry inspections and ensure all tenant requirements are met.
• For tenants moving in, ensure that all documents as per standard operating procedures are there.
• Complete weekly site inspections – reports absconds and illegal occupants.
• Interim inspections- conduct unit interim inspections regularly to ensure that the units stay in good condition.
• Complete exit inspections timeously with the tenants as part of the vacating process and collect the unit keys.
• Credit Control
• Communication/Notices – Ensure all notices and communication are delivered to tenants and return signed document to Head Office timeously.
• Assisting Credit Control during the monthly collection process by liaising face-to-face with tenants and following up regarding outstanding arrears.
• Facilitate the Sheriff during an eviction proceeding and communicate to Head Office in this regard.
• General site duties.
• Security – The Building Manager must ensure that the security is on duty and appropriately dressed at all times.
• Gardening – Ensure that the gardens are at the required standard and condition. Implement a gardening schedule onsite.
• Cleaning – Ensure that the property is cleaned to required standard. Implement and manage the daily cleaning schedule.
• Maintenance – Assessing the maintenance query, logging of requests, supervise external contractors/internal staff and inspect repair work. Job cards only be signed after assessing work and be satisfied that its of standard good quality.
• Unit management – Be vigilant and report overcrowding, illegal occupation/sub-letting, absconds, cleanliness and enforcing House Rules with tenants.
• Meter Reading – Ensure the meter are read by the contracted suppliers. Taking photos of main meters and sharing it with Property Manager.
• Queries – Ensuring a that tenants/residents are well equipped with knowledge of how to log queries. These are to be addressed timeously, ensuring that they are first reviewed and signed off by Property Manager.
• Manage inventory of supplies, equipment, and furnishings.
• Keeping a detailed inventory of office and estate assets.
• Conducting utility audits weekly, and sending bulk readings to head office weekly.
• Sending required reports to Property Managers on time. Reports such as incident reports, acknowledgment of incident reports, insurance reports, and site inspection reports.
• Managing rules compliance, issuing warning and fines to residents
• Conduct monthly tenancy audits.
• Review monitor jobs daily.
• Conduct snagging, de-snagging and keeping records of both.

Skills And Knowledge

• Previous work experience as Building/Estate Manager;
• Excellent verbal communication skills;
• Ability to communicate clearly and effectively in English.
• Diligent and ethical;
• Attention to detail;
• Able to communicate via e-mails and the use of the Microsoft package (word and excel).
• Problem solving and decision making skills.
• Excellent interpersonal skills.
• Strong leadership and team management skills.

Qualifications And Experience

• Matric Certificate
• High School/Secondary Certificate
• Working on inspection applications such as property inspect.

Essential Requirements

• This role may require working evenings, weekends, or on-call hours to address emergencies or resident’s needs.
• Physical tasks such as walking, climbing stairs, and lifting may be required.
• Comfortable working both indoors and outdoors in various weather conditions.
• The role may require occasional travel to other properties or locations as determined by management, and a vehicle is a requirement.

NOTES: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and qualifications. Duties may be added, removed, or modified as needed.

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