Junior Claims Consultant

Recruiter

CFS Recruitment

Job Ref

498110

Date posted

Thursday, July 16, 2026

Location

Roodepoort, South Africa

SUMMARY

POSITION INFO

We are seeking a Junior Claims Consultant to join a growing short‑term insurance team specialising in gap cover claims. The ideal candidate will have strong administrative ability, excellent client‑service skills, and a solid understanding of claims processes. This role is suited to someone who is detail‑driven, organised, and able to manage claim events from start to finalisation. --- Key Responsibilities Register, assess, and process gap cover claims in line with policy terms and conditions. Verify documentation, policy details, and underlying insurer responses. Communicate with clients, brokers, and service providers regarding claim progress. Ensure accurate record‑keeping and claims administration. Identify claim shortfalls, exclusions, and required supporting documents. Maintain turnaround times and deliver high‑quality customer service. Escalate complex claims or irregularities to senior consultants or management. Assist with general administration and claims reporting when required. --- Minimum Requirements Matric (Grade 12) RE5 Qualification (essential) 1–2 years’ experience in short‑term insurance (claims or underwriting preferred) Strong administrative and communication skills Computer literate (MS Office; experience with claims systems advantageous) Ability to work accurately under pressure and manage multiple cases Assist with general administration and claims reporting when required.