Senior Technical Support Lead

Recruiter

People Dimension

Job Ref

566918

Date posted

Friday, July 17, 2026

Location

Randburg, South Africa

SUMMARY

POSITION INFO

Key Responsibilities Provide advanced technical support to System Integrators, Consulting Engineers, Facility Managers, End Users, and internal staff. Deliver product demonstrations, technical presentations, and customer training sessions. Assist customers with troubleshooting hardware, software, and system integration issues. Liaise with international manufacturing partners regarding technical queries, software updates, and product enhancements. Support the sales team by providing technical expertise during customer engagements and project discussions. Maintain up-to-date knowledge of new technologies, software releases, and product developments. Build and maintain strong technical relationships with customers and industry stakeholders.