Housekeeping Supervisor

Job Advert Summary

We are seeking an experienced, energetic, and detail-oriented Housekeeping Supervisor to join our team at a small luxury safari lodge. The successful candidate will lead the housekeeping department, ensuring the highest standards of cleanliness, presentation, and guest satisfaction

Minimum Requirements

• Grade 12 (Matric).
• Minimum of 2-3 years’ experience as a Housekeeping Supervisor or Senior Housekeeper in a lodge, hotel, or hospitality environment.
• Strong leadership and team management skills.
• Excellent attention to detail and high housekeeping standards.
• Good communication skills in English (additional South African languages are advantageous).
• Computer literacy (Microsoft Office and basic email skills).
• Ability to work weekends, public holidays, and flexible shifts.
• Valid South African ID or legal right to work in South Africa.
• Driver’s licence will be advantageous.
• SARS registered

Duties and Responsibilities

• Supervise and support the housekeeping team on a daily basis.
• Maintain exceptional cleanliness and presentation of guest rooms, public areas, and staff facilities.
• Conduct daily room inspections to ensure quality standards are met.
• Manage housekeeping schedules, staff attendance, and daily task allocations.
• Train, mentor, and motivate housekeeping staff.
• Monitor and control housekeeping stock, linen, amenities, and cleaning supplies.
• Report maintenance issues promptly and follow up on repairs.
• Ensure compliance with health, safety, hygiene, and lodge operating procedures.
• Assist with guest requests and resolve housekeeping-related concerns professionally.
• Work closely with Reception, Maintenance, and Management to ensure seamless guest experiences.