Supply Chain Coordinator (3 Month Contract)

Position Title: Supply Chain Coordinator (3 Month Contract)

Position Type: Temporary - Full-Time

Requisition ID: 42387

About The Role

As our Supply Chain Coordinator, you will be at the heart of our logistics operations, responsible for monitoring and reconciling inbound and outbound pallets, managing customer orders end-to-end, and ensuring seamless supply chain administration. You will oversee the full process from dispatch through to de-hire of pallets, handle customer queries efficiently, and drive continuous improvement across pallet recovery processes.

This role carries an indirect financial responsibility of approximately R5 million ZAR, making accuracy, accountability, and attention to detail absolutely critical.

What You'll Be Doing

• Managing all administrative functions related to CHEP Pallet Recovery nationally
• Conducting weekly and monthly pallet reconciliations with zero pallet losses
• Processing and managing customer orders on SAP within required timeframes
• Scheduling and directing daily Load Plans to relevant departments and distribution centres
• Following up on customer orders daily from order to delivery
• Preparing delivery and shipping documentation
• Producing weekly and monthly reports on pallets in trade and order status
• Resolving customer complaints and service delivery issues promptly and professionally
• Liaising with 3PL Warehouses, Hauliers, Finance, Commercial, and Operations teams

What You Bring

• Matric Certificate (essential)
• Logistics Management Certification (advantageous)
• CHEP Certification (advantageous)
• 5+ years' experience in a similar supply chain environment
• 3+ years' experience working on CHEP Portfolio Plus (added advantage)
• Solid SAP experience
• Experience in Order Desk and Order Management
• Knowledge of CHEP agreements (THANs and PCN) and pallet management
• Valid driver's licence
• Proficiency in Microsoft Office Suite
• Strong communication, customer service, and problem-solving skills
• Ability to work under pressure with minimal supervision

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .

Job Family: Supply Chain & Logistics

Division: South Africa

Department: Customer Service Management

Location(s): ZA - South Africa : Mpumalanga : Delmas

Company: McCain Foods (S Africa)