Creditors Team Leader

M-Sure is a world leader in its field of specialisation, offering a variety of financial products for motor vehicles. Known as human mobility experts, M-Sure provides a wide variety of crafted innovative solutions to suit any vehicle and lifestyle, delivered with genuine personal care.

The Creditors Team Leader is responsible for the day-to-day management, control, and delivery of the accounts payable function, covering both corporate and Insurance creditors.

This role ensures all creditor processes are accurate, timely, and well-controlled, while providing hands-on leadership to the creditors team.

The role operates as the primary execution and first-level review layer within the creditors function.

KEY RESPONSIBILITIES

Creditors Operations Management:

• Oversee end-to-end creditors processing
• Manage invoice processing, payments, and reconciliations
• Monitor workflow and resolve bottlenecks

Disbursements & Commission Handling:

• Perform first-level review of settlement files (platform, roadside, inspection fees)
• Prepare and validate commission calculations (including factored commissions)
• Ensure payments align with contractual terms and internal policies
• Investigate and resolve discrepancies

Corporate Creditors Management:

• Manage corporate supplier processing and payment preparation
• Perform first-level payment run reviews
• Ensure correct GL coding and cost allocation
• Prepare reconciliations and accrual inputs

Controls & Compliance:

• Act as first control gate for payment files and reconciliations
• Ensure audit readiness and compliance with policies

Team Leadership:

• Supervise creditors team members
• Allocate workload and review outputs
• Support training and development

Payments Management:

• Ensure timely and accurate payment processing
• Manage urgent payments and adhere to controls

Query & Supplier Management:

• Act as primary contact for supplier queries
• Resolve issues and escalate when needed

Process Improvement:

• Identify and implement process improvements
• Reduce manual processes and inefficiencies

QUALIFICATIONS & EXPERIENCE

• Diploma or Degree in Finance/Accounting
• 5+ years in creditors/AP, with supervisory experience
• Experience in high-volume environments
• Exposure to insurance industry advantageous
• ERP system experience required

SKILL & ATTRIBUTES

• Attention to detail
• Strong organizational skills
• Leadership and team management
• Problem-solving ability
• Communication skills

OTHER REQUIREMENTS

• Clear criminal and credit record
• Own reliable transport