Key Accounts Manager, Remote (Cape Town Region)

Sheldon Recruitment

Reference: EL003325-Janin-1

Our client has a vacancy for a Key Accounts Manager (Remote) for a permanent role, based in Cape Town, Western Cape.

Applicants are required to strictly meet the following criteria:

  • Grade 12/Matric; Diploma/degree in Marketing, Business Management, or a related field.
  • BSc/HND in Food/Culinary Science, or a related field (advantage).
  • 6+ years of experience in the sales department of a food industry.
  • At least 6 - 8 years of technical sales experience in the food / manufacturing industry.
  • Demonstrated ability to manage and grow strategic customer relationships
  • Strong leadership and organisational skills, with the ability to prioritise tasks and multitask effectively.
  • Excellent in MS Office (Word, Excel, PowerPoint, Outlook).
  • Detail-oriented, with strong accuracy in managing documentation, tracking sales, and monitoring customer feedback.
  • Ability to work independently (remote) and as part of a team, showing initiative and reliability.
  • Excellent negotiation skills, with the ability to demonstrate value to the customer.
  • The role is customer-facing which involves customer visits and office-based responsibilities.
  • Extended working hours may be necessary during peak periods.
  • Compliance with all safety protocols, including the use of personal protective equipment (PPE), if required.
  • High degree of confidentiality is required at all times.
  • The role is remote, however the candidates must be based around Cape Town as the role involves engagement with customers and stakeholders in the region

The s uccessful applicant would be responsible for, but not limited to:

  • Maintain existing customer base, monitor sales margin and opportunities in customer’s portfolio.
  • Build and maintain strong relationships with customers, understanding their needs and monitor market trends in the food and non-food industries.
  • Visting customers to address any concerns or opportunities.
  • Monitor customer order patterns and provide feedback to customers on their performance.
  • Collaborate with the Marketing Manager on new product developments.
  • Do budgeting by monitoring monthly performance against set sales targets.
  • Stay informed about the Customer’s products, services, and relevant industry developments.
  • Maintain overall Company profitability through effective account management, including debtors.
  • Ensure retention of key accounts through proactive and consistent client engagement.
  • Conduct market research and data analysis to identify customer’s current product growth opportunities.
  • Ensure that annual and ad-hoc price adjustments are fully implemented across your portfolio.
  • Ensure timely execution and delivery of approved marketing plans to achieve the Company’s objective.
  • Provide the Business Development Manager with weekly/monthly reports on your portfolio.

Sal ary: Market related

To apply email detailed CV, and all supporting documentation through to ***email_hidden***

If you have not received a response within 7 working days, please consider your application unsuccessful