Corporate Reconciliation Controller - 6 Months Contract

We are searching for an experienced Corporate Reconciliation Controller - 6 Months Contract at our Grayston Drive Sandton facility.

Primary Duties And Responsibilities

Job Purpose

The purpose of this role is to manage the end-to-end reconciliation process for allocated corporate customers, ensuring that transactions reconcile accurately to cash settlements, customer accounts are maintained correctly, and outstanding payments are collected within agreed credit terms. The role is responsible for maintaining accurate reporting within the ERP system while delivering excellent customer service and supporting effective cash flow management.

Key Responsibilities

• Manage customer collections by issuing invoices, following up on outstanding payments, reconciling accounts, and resolving payment discrepancies.
• Maintain accurate customer records, provide regular account feedback, and deliver professional customer service.
• Manage overdue accounts, including account suspensions and reinstatements, while ensuring compliance with company policies and legislation.

Process Management

• Ensure adherence to credit policies, internal controls, and approval processes while safeguarding customer information and maintaining accurate supporting documentation.

Administration

• Capture, verify, and maintain accurate customer and financial data within company systems.
• Client & Customer Management
• Build and maintain positive relationships with internal and external stakeholders by delivering responsive and professional service.

Internal Communication

• Communicate effectively with customers and internal departments regarding account queries, reconciliations, and payment status.

Data Management

• Maintain accurate files, records, and reports, ensuring data integrity and supporting business reporting requirements.

Collaboration & Teamwork

• Support colleagues, collaborate across departments to resolve issues, contribute to process improvement initiatives, and promote a culture of teamwork and accountability.
• Self-Management & Initiative
• Effectively manage competing priorities, demonstrate initiative, maintain high levels of accuracy, and proactively identify and resolve issues.

Competencies

The successful incumbent should demonstrate the ability to:

• Plan and organise work effectively to meet deadlines and business priorities.
• Take ownership and accountability for delivering accurate, high-quality work.
• Communicate clearly and professionally with customers and stakeholders.
• Build collaborative relationships and work effectively within cross-functional teams.
• Continuously identify opportunities to improve processes and operational efficiency.
• Demonstrate initiative and proactively resolve problems.
• Analyse financial and operational data to identify trends, discrepancies, and recommendations.
• Ensure compliance with company policies, procedures, and legislative requirements.
• Maintain strong attention to detail, numerical accuracy, and data integrity.
• Manage competing priorities while maintaining excellent customer service.

Education & Experience

• Matric (Grade 12).
• BCom Accounting or equivalent qualification preferred.
• Minimum of 2 years' experience in customer account reconciliations, credit control, or accounting reconciliations.
• Proven experience managing customer relationships and collections.
• Strong Microsoft Excel skills with the ability to analyse large datasets and identify trends and discrepancies.
• Experience working with ERP systems and financial reporting processes is advantageous.

Our company provides equal employment opportunities (EE) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.