TOUR CONSULTANT (TOUR AND TRAVEL COMPANY)– SOUTH AFRICA

BACKGROUND INFORMATION

Career Options Africa Group is a HR Consultancy firm specializing in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan.

Our client, a tour and travel company, is seeking a Tour Sales Consultant to be based in South Africa.

THE JOB

MAIN TASKS AND RESPONSIBILITIES.

• Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and calls, ensuring quick response times.
• Itinerary Preparation: Create detailed itineraries that include all client requests and services
• Invoice Management: Generate accurate itineraries for confirmed bookings and follow up on timely payments
• Feedback Collection: Consistently gather post-safari feedback and address any concerns
• Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips
• Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction
• Sales Contribution: Support achievement of weekly and monthly sales targets

QUALIFICATIONS

The job holder should have the following qualifications.

• Diploma or Degree in Tour administration, Tour Consulting, Tourism management, Hotel management or Hospitality
• Minimum of 3 years of experience in the travel industry, specifically in tour consulting or hotel operations

THE RIGHT PERSON FOR THE JOB

The ideal candidate should possess the following skills and competencies.

• Strong communication skills both written and verbal, especially with the English-speaking international market
• Proven experience in selling Southern Africa i.e. Botswana and Namibia, as a travel destination
• Ability to handle multiple client requests efficiently
• Highly organized with strong deadline management
• Willingness to work varied hours when necessary
• Familiarity working with digital systems

WHAT WE ARE OFFERING THE RIGHT PERSON

We are offering the successful candidate a monthly basic salary ranging from ZAR 15,000 – ZAR 22,500

HOW TO APPLY

Visit www.careeroptionsafricagroup.com and www.hreastafrica.com for more details on this position.

Send CV only to ***email_hidden*** by 10th August 2026 subject heading, as TOUR SALES CONSULTANT. However, applications will be reviewed as they are received, and qualified candidates called for an interview as soon as their CVs are received. Kindly indicate current, last or expected salary in the CV.

• Candidates who do not hear from us by this date should consider their applications unsuccessful.