Call Centre Consultant – Investment Banking
ExecutivePlacements.com
Call Centre Consultant – Investment Banking
Recruiter
Isilumko Staffing (JHB)
Job Ref
368206
Date posted
Monday, July 27, 2026
Location
Johannesburg, South Africa
SUMMARY
POSITION INFO
Key Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Assist clients with investment banking products and related enquiries. Resolve customer queries within agreed service level agreements. Maintain accurate and up-to-date customer records. Escalate complex issues to the appropriate departments. Ensure compliance with banking regulations, internal policies, and procedures. Maintain confidentiality and protect customer information. Consistently deliver an outstanding customer experience. Achieve quality assurance standards and performance targets.
