Account Manager II

About Our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About The Role

We are seeking a results-oriented an Account Manager that will strategically build and maintains effective long-term relationships and maintain a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.

Responsibilities

• Achieve annual revenue targets through new business, upselling, and cross-selling.
• Build and maintain strong, long-term relationships with customers and key stakeholders.
• Identify, qualify, and progress sales opportunities through the full sales cycle.
• Develop and execute account and territory sales plans aligned with business objectives.
• Maintain an accurate and well-managed sales pipeline using CRM tools.
• Forecast sales activity and report on progress regularly.
• customer retention and product adoption through proactive engagement.
• Lead deal negotiations and collaborate with internal partners to close opportunities.
• Act as a trusted advisor by developing a strong understanding of products and customer needs.
• Respond to customer enquiries promptly and support issue resolution when needed.
• Use data and insights to continuously improve sales effectiveness and customer experience.

Requirements

• Minimum 2 -3 years sales and software experience in technology sales.
• Valid Driver’s license
• Proven adoption of AI in task execution to improve efficiency and sales success
• A self-starter with a consistent track record in a quota bearing sales environment.
• Exceptional interpersonal and communication skills.
• Ability to interact with customers in a consultative, face-to-face selling and social media selling.
• Ability to present face-to-face and on online platforms.

Work In a Way That Works For You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working For You

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

About The Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.