Assistant Catering Manager - Johannesburg (LL)

Fedics are seeking an Assistant Catering Manager to join our Healthcare division. In this role, you will be responsible for assisting the Catering Manager with the day-to-day operations of delivering a catering service that meets the required standards.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk, and complexities, together with increased quality, efficiency, and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that understands and responds to every nuance of our clients’ needs.

Duties & Responsibilities

• Assist with the production of meals, snacks, and functions, ensuring quality standards are met
• Ensure all tasks are completed efficiently; step in where required
• Assist with menu planning and costing Place supplier orders and manage procurement
• Complete administrative tasks (returns, salary variations, etc.) Receive, issue, and manage stock (quality, quantity, pricing, storage, rotation)
• Maintain hygiene standards in line with statutory and company requirements
• Conduct regular inspections and ensure compliance (HACCP, NOSA, OSHACT) [Assistant...ng Manager | PDF] Support staff training and identify development opportunities
• Manage discipline issues and staff relations, escalating where needed
• Ensure security of stock, cash, and facilities
• Participate in regular stocktaking
• Attend meetings, training, and industry events
• Assume full responsibility of operations in the absence of the Catering Manager
• Lead, motivate, and develop staff
• Manage service delivery standards and customer experience
• Operate and manage systems (Menutec, Plankomat, biometric) Ensure financial control, including: Sales control sheets Cash handling and reconciliation Monthly closure Weekly financial file management
• Compile and understand weekly/monthly P&L reports
• Ensure compliance with company policies and procedures
• Handle HR and IR-related matters (performance, training, development)
• Build and maintain strong client and customer relationships
• Analyse client needs and proactively manage complaints
• Assist with functions, promotions, and food & beverage events
• Stay updated on food trends and best practices
• Ensure profitability of the unit at all times
• Support overall operations and assist where required

Skills and Competencies

• Strong interpersonal and people management skills
• Excellent communication skills (verbal and written)
• Leadership and supervisory ability Strong organisational and planning skills
• Attention to detail and high level of accuracy
• Problem-solving and decision-making ability
• Ability to work under pressure and meet deadlines
• Negotiation and delegation skills Customer service orientation
• Strong business acumen and understanding of operations
• Financial and administrative competence
• Computer literacy Knowledge of food preparation and service standards
• Ability to work flexible hours (including weekends and public holidays)
• Professional grooming and presentation Teamwork and relationship-building skills

Qualifications

• Matric and relevant Culinary tertiary qualification
• Minimum of 5 years’ experience in a similar role, with management experience, including exposure to accounting systems
• Previous relevant industry experience would be highly advantageous