Learnership

The 12-Month Learnership Programme is designed to empower South Africa's previously disadvantaged youth by providing an opportunity to gain a nationally recognised

Short-Term Insurance qualification at NQF Level 5.

The programme combines structured theoretical learning with practical workplace experience, enabling learners to develop the knowledge, skills, and competencies required to build a successful career within the insurance industry. Participants will receive hands-on exposure to a professional working environment while working towards their accredited qualification.

Key Responsibilities

• Process all work allocated within the required quality, accuracy, and productivity standards, contributing to the effective operation of the department and broader business objectives.
• Deliver a high standard of service to both internal and external customers in accordance with company service standards and agreed service level requirements.
• Communicate professionally and effectively with customers, colleagues, and other stakeholders, ensuring that queries and requests are responded to timeously and resolved where possible at the first point of contact.
• Adhere to company policies, procedures, compliance requirements, and industry regulations at all times.
• Develop and apply product, process, and industry knowledge through on-the-job learning, training interventions, and workplace experience.
• Collaborate effectively with team members and stakeholders to achieve departmental and organisational goals.
• Maintain high levels of professionalism, integrity, and confidentiality when handling customer and company information.
• Take ownership of personal development and successfully complete all learnership assessments, training activities, and workplace requirements.
• Perform any other duties reasonably required to support business operations and learning objectives within the scope of the learnership programme.