Campaign Manager

Recruiter

Communicate Recruitment

Job Ref

CTI006816/CL

Date posted

Wednesday, July 22, 2026

Location

Cape Town, South Africa

SUMMARY

Are you passionate about creating customer communications that truly make an impact? We're looking for an experienced Campaign Manager to join a dynamic, fast-paced marketing team where you'll take ownership of multi-channel customer campaigns from strategy through to execution and optimisation.

This is an exciting opportunity for someone who enjoys combining creativity with data-driven decision-making, thrives in a collaborative environment, and is motivated by continuously improving customer engagement through innovative campaign delivery.

POSITION INFO

What you'll be doing: As the Campaign Manager, you will be responsible for planning, executing, analysing, and optimising customer communication campaigns across multiple digital channels. Working closely with cross-functional teams, you'll help shape customer journeys, improve campaign performance, and ensure every communication delivers measurable business value. Create Customer Experiences By: Managing end-to-end campaign delivery across Email, SMS, Push Notifications, In-App Messaging and Web Developing campaign plans aligned with customer lifecycle stages and business objectives Collaborating with CRM, Content, Brand, Digital and Marketing teams to deliver engaging customer communications Using customer insights and campaign performance data to optimise audience segmentation, messaging and timing Producing regular campaign performance reports with actionable recommendations Driving continuous improvement through A/B testing and optimisation strategies Supporting automated customer journeys and lifecycle communications Managing digital marketing platforms and ensuring campaigns are delivered accurately and efficiently Contributing ideas that enhance customer engagement and overall campaign effectiveness What You'll Need: Proven experience managing multi-channel marketing campaigns within a customer-focused environment Strong understanding of customer communication strategies across Email, SMS, Push Notifications, In-App Messaging and Web Experience working with marketing automation and CRM platforms such as Salesforce Marketing Cloud or similar Exposure to content management systems and digital asset management platforms is advantageous Strong analytical skills with the ability to interpret campaign performance data and generate meaningful insights Experience conducting A/B testing and applying learnings to improve campaign performance Excellent stakeholder management and cross-functional collaboration skills Proactive, solutions-driven and comfortable working in a fast-paced environment Strong written communication skills with a passion for creating meaningful customer experiences Qualification: Relevant tertiary qualification in Marketing, Digital Marketing, Communications, Business or a related field 4+ years' experience in campaign management, CRM marketing or customer communications Only South African Residents or individuals with a relevant South African work permit will be considered. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. Connect with us on and Register your CV to create a profile and to view all our Digital Marketing recruitment vacancies.