Teller x2 at Lesotho Post Bank
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Teller x2 at Lesotho Post Bank
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Selibeng.com
August 13, 2026
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Job Information
- Job Type: Full time
- Industry: Financial Services
- Work Experience: 1–2 years
- Salary: Paterson Grade B
- Locations: Maputsoe and Teya-Teyaneng
About Lesotho PostBank
Lesotho PostBank (LPB) is 100 percent owned by the Lesotho Government and prides itself on being an indigenous bank that is wholly managed by Basotho. It was founded to provide banking services to under-banked and unbanked Basotho in both rural and urban areas, and remains committed to its mandate of answering the challenge of financial exclusion in the country.
JOB PURPOSE
To provide excellent service by processing customers’ transactions in a quick, correct, and efficient manner according to specified procedures and to develop enduring and rewarding relationships with customers by effectively selling LPB solutions to meet the needs and aspirations of the customer. The position provides face-to-face customer service.
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Duties and Responsibilities
- Accepts deposits and makes withdrawals for customers.
- Performs daily balancing of all cash holdings.
- Actions daily Teller balancing reports.
- Reports suspicious transactions, discrepancies, and any other irregularities observed.
- Always observes and adheres to safety and security measures.
- Identifies and utilises opportunities to increase market share.
- Applies product knowledge to achieve sales results.
- Generates leads.
- Ensures readiness to serve customers and maintains a professional appearance when the branch opens.
- Provides customers with solutions and alternatives to satisfy their needs and wants through cross-selling and up-selling.
- Provides customers with all information required to make an informed decision.
- Helps customers understand how best to use the solutions they have purchased.
- Serves customers promptly and efficiently.
- Provides proper and correct product information to customers.
- Engages with customers in a professional and respectful manner as specified in the service standards.
- Probes to understand customers’ needs and expectations.
- Processes customers’ requests in an efficient and effective manner to avoid mistakes.
- Attends to customer complaints and ensures that they are resolved in a timely manner and to the satisfaction of the customer.
- Builds and maintains enduring and rewarding relationships with customers.
- Observes and practices LPB values.
- Treats customer information with the necessary confidentiality.
- Advises customers on how to keep their money safe to avoid mugging.
- Adheres to LPB Policies and Procedures.
- Executes activities within risk and compliance requirements.
- Ensures error-free capturing of transactions.
- Achieves competence against all key result areas required.
Requirements
Educational Requirements and Experience
- Degree or Diploma in any Business-related qualification.
- 1–2 years’ experience.
General Knowledge, Skills And Abilities
- Good communication skills.
- Cash handling skills.
- Customer service skills.
- Integrity and honesty.
- Speed and accuracy.
How to Apply
We are looking for suitably qualified candidates for the position of Teller.
To Apply, Visit The Link Below
Apply for Lesotho PostBank Vacancies
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